THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Lead as Needed (1 minute read) “Never make a permanent decision based on a temporary emotion.” UNKNOWN While author Ken Blanchard is credited with the initial identification of The Servant Leader , this principle an... Leadership
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Let’s get Intrapersonal (2 minute read) Positive self-talk can help you do your job better, cope with stress, and maybe even live a little longer. SHAINA ROZEN Not so long ago, if you realised you were talking to yourself, y...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Setting Goals versus Intentions (2 minute read) If goals are about a destination, Intentions are about a direction. As we continue toward the end of the 2022 calendar year, many of us are placing a focus on setting up the new year w... Goals
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group It’s Raining Goals! (2 minute read) As the 2022 FIFA World Cup comes to the ‘pointy end’ of the competition, we are observing athletes at the peak of their performance, chasing the coveted trophy and associated euphoria ...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Gaps versus Gains (2 minute read) “If you think you’re too small to make a difference, you’ve never been in a tent with a mosquito” DALAI LAMA Wrapping-up the year, we’re grateful and appreciative of the opportunity to...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group 10 Goals to Set for 2023 (1 minute read) Research has shown – time and time again – that you are more likely to achieve your goals if you write them down. With that said, give time and consideration to the following 10 goals ... Goals
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group CSX – Customer Service and Experience (1 minute read) Customer Service is an expectation. Customer Experience is what can set you and your team/business apart from the competition. Making the Customer Experience excellent and memorable ca... Customer Service
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group We’re all Consumers (2 minute read) To be more effective in our pursuit of sales on behalf of a given client, it is necessary to first understand, ‘what is the purpose of our sales activity?’ Often, the response to this ...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Moving Beyond Mediocre (2 minute read) “You’re serving a customer, not a life sentence. Learn how to enjoy your work!” LAURIE MCINTOSH It’s been 3 years since I last saw Nathan, who was then running his café in Richmond (an...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Customer Service Excellence (2 minute read) Customer service is the backbone of any successful business. It is the process of ensuring that customers are satisfied with the products or services that a business provides. Excellen... Customer Service
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group The Talent Evolution (1 minute read) Recent research findings from Thomas International has identified, ‘76% of HR decision-makers believe they have less than two years to evolve their Talent Culture before they start suf...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Mapping the Employee Journey (1 minute read) Understanding that there are differing stages to any career, regardless of duration or tenure, can help leaders and managers appropriately direct their energies. In addition to the rel...