THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Moving Beyond Mediocre (2 minute read) “You’re serving a customer, not a life sentence. Learn how to enjoy your work!” LAURIE MCINTOSH It’s been 3 years since I last saw Nathan, who was then running his café in Richmond (an...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Customer Service Excellence (2 minute read) Customer service is the backbone of any successful business. It is the process of ensuring that customers are satisfied with the products or services that a business provides. Excellen... Customer Service
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group The Talent Evolution (1 minute read) Recent research findings from Thomas International has identified, ‘76% of HR decision-makers believe they have less than two years to evolve their Talent Culture before they start suf...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Mapping the Employee Journey (1 minute read) Understanding that there are differing stages to any career, regardless of duration or tenure, can help leaders and managers appropriately direct their energies. In addition to the rel...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Diversity and The Talent Pool (1 minute read) Is your team or organisation supportive and accepting of individuals of all backgrounds? Are you conscious of the potential impact any pre-existing bias (whether conscious or unconscio...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group The Destination Workplace (2 minute read) Along with the renewed definition of ‘flexible working conditions’, we need to give thought to creating a workplace which attracts and retains the right talent. This rethink of the mod...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group The Journey of Learning and Development (2 minute read) “Anyone who stops learning is old. Anyone who keeps learning stays young.” HENRY FORD If we accept the premise of the 70:20:10 Rule – which claims that approximately 70% of our work-re...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group High-Jumping with an Open Mind (1 minute read) “A mind stretched by a new experience, can not go back to its original dimensions.” OLIVER WENDELL HOLMES In the mid 1800’s, high-jump competitions were known to be held at various Hig...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Going through the Motions (2 minute read) There is a widely used term, which has its roots buried in an undesirable mindset – GoMo . The phrase refers to individuals or teams who are simply Go ing through the Mo tions . When i...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group Are the Skills for Success Hard or Soft? (2 minute read) If you want to progress your career to the next level, you’re going to need to demonstrate your development in two key skill areas: hard and soft skills. A hard skill is your (technica...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group A Proven Formula for Growth (1 minute read) Author and high-performance coach, Brad Stulberg, has identified a simple – yet effective- formula for personal and professional growth. Stress + Rest = Growth Whether you want to grow...
THE MARKETING SALES GROUP PTY LTD, The Marketing Sales Group You Can’t Be What You Can’t See! (2 minute read) When Marian Wright Edelman famously quoted, “ You can’t be what you can’t see ”, she was referring to the lack of female representation in positions of power or influence. While Edelma...
